These Terms & Conditions apply to your use of this website and to enquiries made through Guardian Window Films.
By using this website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.
1. About Us
This website is operated by Guardian Glazing Films Ltd.
Registered company name: Guardian Glazing Films Ltd.
Company number: 03650779
Company type: Private limited company
Company status: Active
Incorporated: 16 October 1998
Registered office: Izabella House Office 1, 24–26 Regent Place, Birmingham, England, B1 3NJ
Trading name: Guardian Window Films / Guardian Glazing Films
Telephone: 0121 693 4747
Email: sales@guardianwindowfilms.co.uk
References to “Guardian Window Films”, “Guardian Glazing Films”, “we”, “us” or “our” refer to Guardian Glazing Films Ltd.
2. Website Information
The information on this website is provided for general information and guidance only. While we aim to keep all website content accurate and up to date, we do not guarantee that all information is complete, current or suitable for every project.
Descriptions of window film, glass manifestation, graphics, vinyl wrapping, compliance support, safety film, solar control film, privacy film, UV protection film and surface solutions are provided as general information. The most suitable solution for a project will depend on the property, glass type, surface condition, site access, project requirements and any relevant regulations.
You should not rely solely on information on this website as technical, legal, regulatory or professional advice. Where required, we may recommend a survey, site assessment or further technical review before confirming a specification.
3. Quotes and Enquiries
Submitting an enquiry through this website does not create a contract between you and Guardian Glazing Films Ltd.
Any quotation provided by us is subject to survey, specification, material availability, site conditions, access requirements and written confirmation.
We reserve the right to withdraw, amend or reissue a quotation where:
- Project details change
- Additional information becomes available
- Site conditions differ from those originally described
- Required materials, access or working conditions change
- The quotation has expired
- There has been an error or omission in the quotation
- Unless stated otherwise in writing, quotations are valid only for the period stated on the quote.
We do not sell your personal information.
4. Surveys and Site Assessments
Where required, we may recommend a site survey or assessment before confirming the most suitable product, specification or installation approach.
The client is responsible for providing accurate information about the site, building, glazing, surfaces, access, working hours, parking, restrictions, permits, health and safety requirements and any known issues that may affect the project.
If we are unable to access the site or complete work due to incorrect information, restricted access, unsafe conditions or changes outside our control, additional charges may apply.
5. Product Suitability
Window film, manifestation, graphics, vinyl wrapping and surface systems must be selected carefully based on the intended use, glass type, surface type, location, exposure, performance requirements and condition of the existing substrate.
We will provide recommendations based on the information available to us. However, final suitability may depend on survey findings, manufacturer guidance, building conditions and site-specific requirements.
We do not accept responsibility for issues caused by inaccurate project information, unsuitable existing surfaces, hidden defects, poor underlying substrate condition, structural movement or factors outside our reasonable control.
6. Installation Work
Installation dates, durations and timescales are estimates unless confirmed otherwise in writing. We will make reasonable efforts to complete work within agreed timescales, but delays may occur due to access issues, weather, supplier delays, material availability, site restrictions, unsafe working conditions or circumstances outside our control.
Clients must ensure that:
- Access is available at the agreed time
- Working areas are clear and safe
- Any required permissions are in place
- Relevant site contacts are available
- Parking, loading or access arrangements are confirmed
- Other trades do not prevent our work from being completed
- Power, lighting or welfare access is available where required
If installation cannot proceed due to circumstances outside our control, we may need to rearrange the work and additional charges may apply.
If the website uses services such as Google Analytics, Google Ads, Meta Pixel, embedded maps, YouTube videos, live chat or call tracking, these services may set cookies or collect usage information.
For more information, please see our Cookie Policy if available.
7. Compliance and Regulations
Guardian Glazing Films Ltd. can provide guidance and practical recommendations relating to glazing visibility, glass manifestation, safety film, DDA markings, Regulation 14 considerations and related glazing compliance matters.
Unless specifically agreed in writing, responsibility for ensuring that a building, project or workplace complies with all legal, planning, health and safety, building regulation, accessibility or insurance requirements remains with the building owner, occupier, contractor, architect, facilities manager or appointed professional.
Any compliance guidance provided by us is based on the information available at the time and should be reviewed by the appropriate responsible person for the building or project.
8. Client Responsibilities
The client is responsible for ensuring that:
- All project information supplied to us is accurate
- The person instructing the work has authority to do so
- Necessary permissions, approvals and access arrangements are in place
- The site is safe and suitable for work to take place
- Any relevant building rules, landlord approvals or contractor requirements are communicated before work begins
- Payment is made in line with agreed terms
- Any concerns are raised promptly
- Where work is carried out in a live building, the client must ensure that building users, staff, tenants, residents or visitors are notified where necessary.
9. Payment Terms
Payment terms will be set out in our quotation, invoice or written agreement.
Unless otherwise agreed in writing, payment must be made by the due date shown on the invoice. We reserve the right to charge interest, recover costs or suspend further work where invoices remain unpaid.
Ownership of materials supplied by us remains with Guardian Glazing Films Ltd. until payment has been received in full, where applicable and permitted by law.
10. Cancellations and Changes
If you need to cancel, delay or change a confirmed project, you must notify us as soon as possible.
Charges may apply where materials have already been ordered, production has started, installation time has been booked, access equipment has been arranged or costs have already been incurred.
Custom, printed, branded, made-to-measure or specially ordered materials may not be refundable once approved or ordered.
11. Warranties and Aftercare
Any product or installation warranty will depend on the product, manufacturer, installation type and project conditions.
Warranty details, where applicable, will be confirmed separately in writing. Warranties may not apply where damage or failure is caused by misuse, accidental damage, unsuitable cleaning, third-party interference, building movement, water ingress, poor existing substrate condition or circumstances outside our control.
Clients should follow any care, cleaning or maintenance guidance provided after installation.
12. Website Content and Intellectual Property
All website content, including text, layout, images, graphics, logos, icons, page designs and other materials, is owned by or licensed to Guardian Glazing Films Ltd. unless stated otherwise.
You may view and use this website for personal or business information purposes only. You must not copy, reproduce, modify, distribute, publish or use any content from this website for commercial purposes without our written permission.
13. Images and Project Examples
Images, case studies and project examples on this website are provided to show the type of work we carry out. They may not represent every available product, finish, specification or installation method.
Colours, finishes and visual effects may vary depending on screen settings, lighting conditions, glass type, viewing angle and project conditions. Samples or product data may be recommended before final approval.
14. Third-Party Links
This website may include links to third-party websites or services. These links are provided for convenience only.
Guardian Glazing Films Ltd. is not responsible for the content, accuracy, availability, security or privacy practices of third-party websites.
15. Limitation of Liability
We do not accept liability for any loss or damage arising from use of this website or reliance on general information provided on it.
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to applicable law, we shall not be liable for indirect, consequential or business losses arising from use of this website, including loss of profit, loss of business, loss of opportunity or loss of data.
16. Website Availability
We aim to keep this website available and functioning correctly, but we do not guarantee uninterrupted access.
We may update, suspend, withdraw or change any part of the website at any time without notice.
17. Changes to These Terms
We may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.
18. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes relating to this website or these Terms & Conditions will be subject to the jurisdiction of the courts of England and Wales.
17. Contact Us
If you have any questions about this Privacy Policy or how we use your personal information, please contact:
Guardian Glazing Films Ltd.
Izabella House Office 1, 24–26 Regent Place, Birmingham, England, B1 3NJ
Company number: 03650779
Telephone: 0121 693 4747
Email: sales@guardianwindowfilms.co.uk
